FAQ

What is chai?

Chai simply means “tea” in Hindi. At Chai-ya, when we say chai, we mean masala chai. Masala chai is a spiced black tea drink, commonly made from black CTC tea and spices such as cardamom, cinnamon, clove, ginger and drank with milk.

There are as many chai recipes as there are people in India. The culture of chai stretches beyond India’s borders, being a daily part of the routine of south asian communities globally.

Chai has been popularized outside South Asia in the form of chai lattes and dirty chais across the world. We aim to elevate chai and reconnect it with its roots.

What is chai concentrate?

Our Chai-ya masala chai concentrate is a highly concentrated version of the black tea part of masala chai or a chai latte - no sugar, sweetener or dairy.

What makes Chai-ya’s chai concentrate different?

Our concentrate is made with a premium whole leaf and CTC blend of rich Assam tea and fresh whole spices. Our product has no dairy, no sweetener or sugar, no preservatives or artificial flavors and is completely vegan. Chai-ya allows you to customize and make your chai exactly how you want it. You can choose to mix Chai-ya with dairy, dairy alternative, or even water. You then choose whether to add sugar or sweetener and sweeten to your taste.

Our ingredients, small batch processed, and authentic recipe make for a richer, more complex, and health-conscious option compared to other chai concentrates on the market.

How do I use Chai-ya?

For iced chai, mix equal parts milk / dairy alternative and chai concentrate. Sweeten if desired. Add ice. Adjust ratios as desired.

For a chai latte (milkier and creamier, milder tasting than iced chai) add 1 part chai concentrate to 2 parts milk, have hot or cold.

For hot chai, heat 1 part milk and add it to an equal part chai concentrate. Mix well and serve hot.

Use chai anywhere you want a spark of chai flavor: in protein shakes, cocktails, dirty chais, desserts, ice creams, and more.

Does Chai-ya have caffeine?

Yes, Chai-ya contains caffeine as well as L-theanine.